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The Enrolment Growth Suite

One platform.
Three engines. Built to convert.

A system designed to convert more of the leads you already generate. Built for growth-stage education businesses — across new enquiries, dormant leads, and future demand.

Our Complete Solution

The end-to-end engine for lead engagement and enrolment growth.

One integrated platform, three core engines that work in concert across the full lifecycle, from new enquiries to dormant leads to future demand. Each can run independently, together, they cover every gap in your funnel.

3
Core engines
working as one.
4
Optional add-on
solutions.
SMS
+ WhatsApp where
engagement is highest.
24/7
Automated coverage
across time zones.
Core Suite

Enrolment Growth Suite.

Each engine is built to convert at a specific point in your pipeline. See what that looks like in practice.

01
The Reactivation Engine

Database Reactivation

Your CRM is a goldmine of untapped revenue. Enquiries from last month, last quarter, even last year, they expressed interest once. Our reactivation agent re-opens those conversations and converts them into booked calls and sign-ups.

37%
Avg re-engagement rate
5-10%
Typical call booking rate
Up to 50%
Achieved in specific campaigns
£0
Extra ad spend
01

Conversational outreach

Personalised SMS or WhatsApp conversations re-engage prospects naturally. Not bulk marketing, genuine two-way dialogue that feels human.

02

Qualification & booking

Interested prospects are qualified in conversation and automatically booked for consultations, demos, or trial sessions. Leads are scored for intent.

03

Segmentation

Campaigns segmented by user demographic or any segmentation you already use, to identify the best-performing segments most likely to provide ROI.

04

Continuous cycles

New leads age out of your pipeline constantly. The system runs ongoing reactivation cycles so no enquiry is ever wasted.

02
The Speed Engine

Speed to Lead

Research shows leads contacted within 5 minutes are 100x more likely to connect and 21x more likely to qualify. Our Speed to Lead agent engages every new enquiry in under 60 seconds, guiding the conversation through to a booking when the lead is ready.

<60s
Time to first reply
100x
More likely to connect
21x
More likely to qualify
24/7
Coverage, every time zone
01

Instant engagement

New enquiry arrives from any source, website forms, social ads, landing pages. AI responds within seconds via SMS/WhatsApp.

02

Intelligent qualification

Our Speed to Lead agent asks the right questions, student interests, requirements, start date, budget, experience, and captures answers into your CRM.

03

Seamless handoff

Qualified prospects are handed to your team with full context. Consultations, demos, and trial bookings happen automatically.

04

Out-of-hours coverage

Evenings, weekends, holidays, no enquiry goes unanswered. Your business responds like a premium brand, every time.

03
The Campaign Engine

Campaign Engine

Run targeted outbound campaigns tied to your business calendar. Course launches, free taster sessions, seasonal intakes, deadline pushes. Personalised, behaviour-driven messaging that drives action, not just awareness.

Mobile
SMS & WhatsApp first
Targeted
Behavioural segmentation
Timely
Triggered to buying cycle
2-way
Conversations, not blasts
01

Taster events & open days

Targeted outreach to prospects matched by interest and profile. Automated RSVP tracking and reminders.

02

Early-bird & deadline campaigns

Time-sensitive campaigns that create urgency. Personalised messaging with specific offer details and booking links.

03

Segment-based campaigns

Target specific audiences by profile and lifestyle, parents with younger children, prospects at different stages, course-specific interest groups.

04

Retention & upsell

Proactive outreach to existing customers. Cross-sell new courses, catch at-risk renewals before they lapse.

How It Works

Our agent "Jenny" sits in the admin team.

Voice, tone, and information all customised to your brand. Jenny knows her objectives — booking a meeting — while understanding what nuanced questions need to be handed to your team.

01

Re-engage

Targeted, on-brand opener over SMS or WhatsApp. Designed to reopen a real conversation, not push a sale.

02

Qualify

Light, conversational qualification against your agreed criteria. We learn fit, intent, and timing.

03

Book

When the lead is ready, we book. Direct into the right calendar, with the right context attached.

04

Remind

Pre-meeting reminders to reduce no-shows. Reschedule logic for the leads who need a second time slot.

05

FAQs

In-scope FAQs handled instantly. Anything nuanced is handed off to your admissions or sales team, cleanly.

How It Operates

How Ember works for you, day-to-day.

01

Books visits & calls automatically

Leads are qualified in conversation and booked directly into your calendar, for consultations, demos, or trial sessions, without manual back-and-forth.

02

Knows when to escalate

More complex or high-value enquiries are identified in real time and passed to your team with full context, so they can step in at exactly the right moment.

03

Speaks with your brand voice

Every interaction is aligned to your tone and approach, ensuring conversations feel natural, on-brand, and consistent with your admissions experience.

04

Scales across languages

Where suitable, prospects can be engaged in their preferred language, supporting international growth without language barriers.

05

24/7 coverage

Every enquiry receives an immediate response, regardless of time zone, weekend, or peak period.

06

Supports your team to sell

By handling repetitive outreach and follow-up, the system frees your team to focus on converting warm, qualified prospects into enrolled students.

07

Integrates with your stack

All activity is synced into your CRM in real time, capturing conversations, qualification data, and lead status without disrupting your current workflow.

08

Fully managed service

We handle setup, conversation design, optimisation, and ongoing management, so your team benefits from the system without operating it.

Optional Add-Ons

The full platform, beyond the core suite.

Additional capabilities that extend the system and its impact. Deployed independently or layered as the partnership matures.

Voice AI Solutions

AI-powered voice calls handle inbound enquiries, qualify prospects by phone, and book discovery calls. Covers overflow and out-of-hours. Combine outbound voice with your SMS and WhatsApp campaigns to increase impact and conversion.

Document Retrieval

Automates the process of chasing required documents from prospects, reducing admin burden and accelerating pipeline progression.

E-Commerce Cart Recovery

Re-engage cart abandoners with support, personalised recommendations, discounts, and alternatives, to recover lost sales.

Online Reputation

Build and manage your online reviews. Happy customers are guided to post on the platforms that matter. Unhappy customers are routed to a private feedback channel, so you hear about issues first, can resolve them, and discourage negative public posts.

Integration

Built to fit your stack.

We keep things simple during the pilot, lightweight, fast to launch, easy to manage. Post-pilot we go deep: Native CRM sync, real-time webhooks, custom field mapping. From pilot to enterprise, the integration grows with you.

During the Pilot
· Calendar invites with lead context
· Email notifications & summaries
· Conversation export to Google Sheet
· Light tech footprint
Post-Pilot
· Native CRM sync (API)
· Real-time webhooks
· Custom fields & lead scoring
· Multi-use-case scaling
FAQs

Questions, answered.

Fully operational within 45 days. We handle onboarding, setup, and conversation design, with minimal input required from your team.

No additional workload for your team. We manage the system, optimise performance, and ensure everything runs smoothly in the background.

Works alongside your existing systems. We integrate with your CRM to capture conversations, update lead status and ensure full visibility.

Every lead is engaged, qualified, and prioritised automatically. High-intent opportunities are passed to your team, while lower-intent leads continue to be nurtured.

Measurable impact within the first 45 days. Typical outcomes include measurable re-engagement, increased booked calls, and improved conversion.

Conversations are tailored to your tone, offering, and enrolment process — ensuring a consistent, high-quality experience for every lead.

Fully aligned with SMS/WhatsApp regulations and opt-in requirements. Clear opt-out mechanisms and responsible data handling are built in.

You always remain the data controller. We operate securely as a data processor, with full transparency on how data is used and stored.

Ready?

Ready to reignite
your enrolments?

Prove ROI on leads you've paid for but given up on. No long-term commitment. Scale when you're ready.

45-day Pilot
Prove ROI
Zero Risk