Privacy Policy

This privacy notice for BTE Ventures Ltd, trading as Ember Intelligence ("Ember Intelligence", "we", "us", or "our"), explains how and why we may collect, store, use, and/or share ("process") your personal information when you interact with our services ("Services"), such as when you:

• Visit our website at https://www.ember-intelligence.com
• Engage with us through other related channels — including sales, marketing, or events

1. What Data We Collect

We may collect and process the following data:

• Contact Information (e.g. name, email address, phone number) — when you submit forms or request a demo.
• Marketing Preferences — your consent choices when subscribing to updates or communications.
• Website Usage Data — including cookies and analytics data (see our Cookie Policy).

2. How We Use Your Data

We only use your personal data where we have a lawful basis to do so. Specifically:

We do not sell or share your data with third parties for their own marketing purposes.

3. How Long We Keep Your Data

We retain your personal data only as long as necessary for the purposes set out above, or to comply with legal obligations. If you unsubscribe or withdraw consent, your data will be securely deleted or anonymised.

4. Your Rights Under GDPR

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data ("right to be forgotten")
• Object to or restrict our processing
• Withdraw consent at any time
• Lodge a complaint with the UK’s Information Commissioner’s Office (ICO)

To exercise your rights, contact us at [email protected].

5. Cookies

We use cookies to improve site experience and analyse performance. Details of the types of cookies we use and how to manage your preferences can be found in our Cookie Policy.

6. Data Security

We use appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

7. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We recommend reviewing this page regularly.